Privacy policy

This Privacy Policy describes how ETRNL PRZNSE (“Company,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit or make a purchase from our website and related services (the “Services”), which are powered by Shopify, Inc. (“Shopify”).

By using the Services, you agree to the terms of this Privacy Policy.

The Services are intended for use within the United States only.

1. Personal Information We Collect

We collect personal information that identifies, relates to, or could reasonably be linked to you, including:

  • Contact information (name, billing address, shipping address, email, phone number)
  • Payment information (processed securely by Shopify and payment providers; we do not store full payment card details)
  • Order and transaction information
  • Account information (if applicable)
  • Communications you send to us
  • Device and browser information (IP address, device type, operating system)
  • Usage data related to interactions with the Services

2. Sources of Personal Information

We collect personal information from:

  • You, when you place orders, create accounts, or contact us
  • Automatically through cookies and tracking technologies
  • Shopify, which acts as our ecommerce platform and data processor
  • Payment processors and shipping/fulfillment partners
  • Marketing and analytics service providers

3. How We Use Personal Information

We use personal information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Provide customer support
  • Send transactional and order-related communications
  • Improve and maintain the Services
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal obligations
  • Send marketing communications where permitted (you may opt out at any time)

4. Sharing of Personal Information

We may share personal information with:

  • Shopify (as our ecommerce platform and data processor)
  • Payment processors
  • Shipping and fulfillment partners
  • Service providers for analytics, marketing, and operations
  • Legal authorities when required by law
  • Parties involved in business transfers, mergers, or restructuring

We do not sell or rent personal information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate and secure the Services
  • Analyze site performance and usage
  • Improve user experience
  • Support marketing and advertising activities (where applicable)

You may disable cookies in your browser settings, but some features of the Services may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders and provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Maintain business operations

8. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Request correction or deletion
  • Opt out of targeted advertising
  • Request data portability

We may require identity verification before processing requests.

We will not discriminate against you for exercising your privacy rights.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Limitation of Liability

To the fullest extent permitted by law, ETRNL PRZNSE shall not be liable for indirect, incidental, or consequential damages arising from the use or handling of personal information.

11. Changes to This Policy

We may update this Privacy Policy at any time. Changes become effective upon posting.

12. Contact Information

ETRNL PRZNSE
1985 W Henderson Rd
Suite 1244
Columbus, Ohio 43220
United States

Email: support@etrnlprznse.com

Last Updated: May 6, 2026