Frequently asked questions

At this time, we only ship within the United States. We hope to expand international shipping in the future. If you have any questions about shipping to your location, please feel free to contact us.

Orders typically arrive within 2-4 weeks (10-21 business days) from the date of purchase. Processing time is 2-5 business days, after which your order will be shipped. You will receive a tracking number via email once your order ships. Please note that shipping times may vary depending on your location and the specific product ordered. If you have questions about your order status, please contact us.

All returns and exchanges must be approved in advance. Please contact us before attempting to send anything back. We accept returns on unused items in their original condition with all tags and packaging intact within 14 days of delivery. Return policies may vary by product, so please reach out to us for specific product return information. If your item arrives damaged due to a production defect, please contact us within 14 days of receiving your order with photos of the damage. We will review case by case.

No, we do not store your credit card or payment information on our servers. All payments are processed securely through Shopify's encrypted payment system. Your payment details are transmitted directly to our payment processor and are never saved or accessible by us. We take your privacy and security seriously and comply with industry-standard security practices to protect your personal information.